RETURNING AN ITEM FOR EXCHANGE OR REFUND

INDUSTRIAL MOTORING WILL ACCEPT RETURNS ON UNUSED, UNINSTALLED OR NON-DEFECTIVE ITEMS WITHIN 30 DAYS OF THE ORIGINAL PURCHASE DATE.  ALL RETURNS REQUIRE A RETURN GOODS AUTHORIZATION (RGA) NUMBER.  RGA NUMBERS ARE VALID FOR 30 DAYS OF THE ORIGINAL ISSUE DATE.  ALL RETURNS WITHOUT AN RGA NUMBER OR EXPIRED RGA NUMBERS WILL BE REFUSED.  RETURNS WILL BE CHARGED A 25% RESTOCKING FEE.  IT IS THE CUSTOMERS RESPONSIBILITY FOR ALL SHIPPING CHARGES FOR ALL RETURNS.  WE NEED THE FOLLOWING INFORMATION NAME, E-MAIL ADDRESS, CONTACT NUMBER, MAILING ADDRESS, ORDER NUMBER, REASON FOR RETURNING, IN THE ORIGINAL PACKAGING AND DO NOT HAVE ANY MISSING PARTS.

DAMAGED PRODUCTS

IF YOUR PRODUCT HAS BEEN DAMAGED IN SHIPMENT, YOU MUST CONTACT US WITHIN 24 HOUR OF RECEIPT.  PLEASE CALL US TOLL FREE IMMEDIATELY AT 1-877-724-5538.  OUR CUSTOMER SERVICE REPRESENTATIVES WILL GUIDE YOU THROUGH A RETURN AND REPLACEMENT.

SPECIAL ORDER ITEMS

SOME ITEMS MAYBE SPECIAL ORDER ITEMS SPECIFICALLY FOR YOUR VEHICLE.  THESE ITEMS REQUIRE A PAID IN FULL TO ORDER AND IT BECOMES NON-REFUNDABLE ITEM ONCE PAID IN FULL.  CANCELLATIONS ARE NOT ALLOWED ON SPECIAL ORDER ITEMS.

MANUFACTURER’S WARRANTY

ALL PARTS ARE COVERED ONLY BY THE MANUFACTURER’S WARRANTY.  MANUFACTURER’S WARRANTIES VARY AND ARE INCLUDED WITH YOUR PRODUCT AND SHOULD BE REVIEWED CAREFULLY FOR ADDITIONAL INFORMATION.